ABOUT FEEDBACK GENIE

Feedback Genie is an android application used to collect feedback on your services or products. By asking your clients for feedback, you’re telling them that their opinion is important to you. Feedback Genie app involves in shaping your business to make them feel more attached to your company. Customer feedback is the core of any business and is one the main factor of growth! Feedback Genie helps you to collect the customer feedback and provides you powerful insights.

Our FEATURES

MULTILINGUAL FEEDBACK

Generate Feedback in different languages

REPORTS & ANALYTICS

Multiple report type of NPS,CSAT,CES

FEEDBACK QUESTION TYPE

Create customized question type

COMMENT SECTION

Allows your customers to enter personal message

SOCIAL MEDIA INTEGER

Integrate your firm rating reports

Our CLIENTS

Genie BENEFITS

Make Business Decisions

  • Customer insights will help for Business Decisions.
  • High return on investment.

Improve Performance

  • Provides a clear expectation of performance.
  • Quickly align with business objectives.
  • Increases team member’s confidence.

Direct Customer Engagement

  • Find out what clients have to say straight.
  • Real and lasting return for your organization.
  • Increases organic referrals.

Customer Retention

  • Retain customers over some specified period.
  • High demands on your products or service.
  • Direct impact on profitability.

Positive Customer Services

  •  Builds a foundation of loyalty.
  • Lowers cost of marketing.
  • Convert prospects into long-term customers.

Reputation Management

  • Maintain a favorable on the market picture.
  • Stronger reputation to your brand.
  • Constant development of your product and service.

CONTACT US TO KNOW MORE

Feel free to contact us and get more info about us and our services